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Return requests must be made within 10 days of receipt of order.
To obtain an R.A.#, call our Customer Service Department at:
(414) 476-4343
The R.A.# must appear on the outside of all cartons or packages or it will be refused by our receiving department.
1. Return package via US Mail or UPS (do not return collect).
2. Package the product carefully to insure its safe arrival to:
Goldfish Uniforms
5300 W. Lincoln Ave
West Allis, WI 53219
3. Return only the items that have received a return authorization number.
4. Return must be made within 10 days of receipt of R.A.#.
No exchange or store credit will be issued until an inspection of the merchandise is completed and approved by the returns department. Any deviation from our policies will delay issuing your exchange or store credit.
Goldfish Uniforms will accept exchanges of unwashed, unworn merchandise in resalable condition which includes (where possible) original tags still attached.
In an effort to be fair and consistent with all of our customers and continue to provide you with our best possible service, there are certain exchanges that we do not accept.
Goldfish Uniforms will exchange merchandise or issue a store credit for the amount of the returned garment(s) as per your request. We do not credit for orginal shipping charges. If an exchanged item is to be shipped back to a customer, all shipping charges for the exchanged item will be the customer's responsibility. No refunds will be given!!
Because we guarantee our garments to be free of defect in workmanship and fabric flaws, defective garment(s) may be returned within 10 days. When returning, clearly mark the defective area. Exchange or store credit will be issued only after our returns department has inspected and determined that the garment was a manufacturer's defect. If the garment has been worn, please wash before returning. (Must follow the above procedures.)
Shipping inaccuracies (items not ordered, wrong style, wrong color, etc.) should be reported within 5 days of receipt of goods.
Report shortages in shipment to the Customer Service Department within 5 days of receipt of shipment.